SECURITY NOTICE

We want to ensure that all of our customers can shop with complete confidence online in a secured transaction environment. Information sitting on the website is protected by secured server and firewall technology.

Information Security
We take every possible measure to give absolute security to our customers. Part of information submitted to the website is securely encrypted using Secure Sockets Layer (SSL) technology. SSL locks all information passed from you to us in an encrypted code. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. SSL is the system that is used by all reputable e-commerce sites. You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page or a secure icon will appear on your browser.

Payment over the Internet
No credit card details or bank account number are ever stored at Myshoestorage.com's database. We use the service of PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962) as our payment processor. PayPal is one of the secure ways in the world to accept online payments using state-of-the-art encryption to protect your sensitive payment information and has the industry-leading fraud prevention measures. Where credit card/bank account details are transmitted, PayPal uses 128-bit encryption through Secure Sockets Layer (SSL) technology. This encryption process ensures that the information you send is protected against interception and access by unauthorised party. PayPal are governed by their own privacy statements and we are not responsible for their operations, including but not limited to their information practices.

We take reasonable steps to ensure that all information collected, used or disclosed is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. We also takes reasonable steps to protect personal information we holds from misuse and loss and from unauthorised access, modification and disclosure.

Whilst we make every effort to ensure that your information is secure on our system, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

 

PRIVACY NOTICE

We respect our customers and care for their privacy. We do not give out information about our customers. You can generally visit this website without telling us who you are or revealing other personal information and we will not collect any personal information about you except when you knowingly provide it.

Other web pages on this website may include links to other third-party websites. These sites are governed by their own privacy statements and we are not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statement of these sites before providing them with personally-identifiable information.

Information you Provide us
For myshoestorage.com to process your order, we need personal information such as your name, email, contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. Personal information is collected so that we may administer our customer relationship and provide customers with the product and services they requested. Personal information may also be used for monitoring and evaluating products and services, gathering and aggregating information for statistical and research purposes.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations.

Personal Information Safely Stored
Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorised access, destruction, use, modification or disclosure. However, we are not responsible for events arising from unauthorised access to your personal information.

Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties, for example, delivery/shipment contractor, credit card online payment processor and related services. In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Use of 'Cookies'
Cookies are small files of data that reside on your computer. They are used only to identify the customer, not to identify any specific customer traits. We send a 'session cookie' to your computer if and when you log in to your account by entering your email address and password. We use these cookies to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

Customer Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from us to you. We retain these records so that we can measure and improve our customer service and investigate potential fraud and violations of our Terms and Conditions. We may, over time, delete these records if permitted by law.

Notification of Changes
This policy may be revised over time as new features are added to the Myshoestorage.com service or as we incorporate suggestions from our customers. We may amend this Security & Privacy notice at any time by posting a revised version on the website. The revised version will be effective at the time we post it. After posted this notice, you will be considered as having expressly consented to all amendments to the Security & Privacy Notice.