Conditions of Use

Conditions of Use The use and purchase of any product from this website is subject to these Conditons of Use. If you need more assistance you can always contact our Customer Service team at customerservice@myshoestorage.com. Acknowledgment and Acceptance of Conditions of Use By accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability. myshoestorage.com reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Conditions of Use. Disclaimer and Limitation of Liability To the full extent permissible by applicable law, myshoestorage.com disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. myshoestorage.com makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements. myshoestorage.com do not warrant that tis side, information, content, materials, products or services included on or otherwise made available to you through this site, their servers or e-mail sent from myshoestorage.com are free of viruses or other harmful components. You expressly agree that your use of this site is at your own risk. myshoestorage.com will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Applicable Law These Conditions of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts. There are a number of Australian laws in pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). Pricing and Product Information Prices, products and offers include GST. Prices of products and services, delivery and handling fee, and other charges displayed on the website are correct at the time of online publication. Prices are subject to change without notice. All items are promoted in good faith to be available at the time of ordering. To the best of our knowledge, the information is accurate and current. However, we do not make any representation or warranty as to the accuracy or completeness of the information. Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. We reserve the right to correct any printing errors. Placing and Accepting Orders Orders will not be despatched until payment in full has been received and myshoestorage.com is satisfied with the integrity of the order. We are not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way. Delivery Delays Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing. Cancellation by Us We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. Cancellation by You If you need to cancel an order, please contact us immediately on customerservice@myshoestorage.com before we proceed with the delivery. Agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our Conditions of Use and policies relating to Returns and Exchanges. Release and Indemnity You agree to waive any and all claims that you now have or may have in the future against myshoestorage.com and it's Associates which relate to or are incidental to any transaction. You agree to indemnify and hold myshoestorage.com harmless from and against any and all claims, loss or expense that may be incurred by myshoestorage.com or it's Associates which relate to or are incidental to the performance of its duties as described in these Conditions of Use including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold myshoestorage.com and it's Associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Conditions of Use by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity. Feedback and Complaints Handling Procedure myshoestorage.com welcomes feedback and attends to all complaints promptly. Please email or write to us using the contact information presented in the Contact Us section. SECURITY NOTICE myshoestorage.com wants to ensure that all of our customers can shop with complete confidence online in a secured transaction environment. Information sitting on the website is protected by secured server and firewall technology. Information security myshoestorage.com will take every possible measure to give absolute security to its customers. All information submitted to the website is securely encrypted using Secure Sockets Layer (SSL) technology. SSL locks all information passed from you to us in an encrypted code. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. SSL is the system that is used by all reputable e-commerce sites. You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page or a secure icon will appear on your browser. Payment over the Internet myshoestorage.com uses the service of PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962) as its payment processor. No credit card details or bank account number are ever stored at myshoestorage.com's database. PayPal is one of the secure ways in the world to accept online payments using state-of-the-art encryption to protect your sensitive payment information and has the industry-leading fraud prevention measures. Where credit card/bank account details are transmitted, PayPal uses 128-bit encryption through Secure Sockets Layer (SSL) technology. This encryption process ensures that the information you send is protected against interception and access by unauthorised party. PayPal are governed by their own privacy statements and we are not responsible for their operations, including but not limited to their information practices. myshoestorage.com will take reasonable steps to ensure that all information collected, used or disclosed is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. We also takes reasonable steps to protect personal information we holds from misuse and loss and from unauthorised access, modification and disclosure. Whilst we make every effort to ensure that your information is secure on our system, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.   PRIVACY NOTICE myshoestorage.com respects our customers and care for their privacy. We do not give out information about our customers. You can generally visit this website without telling us who you are or revealing other personal information and we will not collect any personal information about you except when you knowingly provide it. Other web pages on this website may include links to other third-party websites. These sites are governed by their own privacy statements and we are not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statement of these sites before providing them with personally-identifiable information. Information you provide us For myshoestorage.com to process your order, we need personal information such as your name, email or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. Personal information is collected so that we may administer our customer relationship and provide customers with the product and services they requested. Personal information may also be used for monitoring and evaluating products and services, gathering and aggregating information for statistical and research purposes. We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations. Personal information safely stored Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorised access, destruction, use, modification or disclosure. However, we are not responsible for events arising from unauthorised access to your personal information. You can play an important role in keeping your personal information secure, by maintaining confidentiality of any user name, password, profile and accounts used on the web site. Please advise us immediately if there is any unauthorised use of your user name, password, profile or accounts by any other internet user or any other breach of security. Accessing your information Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date. Disclosure of personal information to third parties We may disclose your personal information to third parties, for example, delivery/shipment contractor, credit card online payment processor and related services. In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity. Use of 'Cookies' 'Cookies' are small files of data that reside on your computer. They are used only to identify the customer, not to identify any specific customer traits. We send a 'session cookie' to your computer if and when you log in to your account by entering your email address and password. We use these cookies to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect. Customer service correspondence If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from us to you. We retain these records so that we can measure and improve our customer service and investigate potential fraud and violations of our Condition of Use. We may, over time, delete these records if permitted by law. Notification of changes This policy may be revised over time as new features are added to the myshoestorage.com service or as we incorporate suggestions from our customers. We may amend this Privacy Notice at any time by posting a revised version on the website. The revised version will be effective at the time we post it. After posted this notice, you will be considered as having expressly consented to all amendments to the Privacy Notice.